Date Received: 07-06-2021 / Date Accepted: 09-12-2021
The purpose of the study was to determine the factors influencing the labours’ satisfaction when they participate in the labor export program and make decision to accept or not accept again a new labor export contract. Applying the JDI model and prior researches' results as background, the research identifed the factors relating to labour’s satisfaction with 20 criteria classified into 5 groups, i.e application procedures, training, working conditions, income and specific job position. The survey was conducted on 164 labors in Hai Duong province who had been or being participants of the labor export service to Japan. Results showed that income was the largest impact factor of satisfaction, followed by the job position and working condition.